When it comes to cruising's responsibility to the world, the cruise industry has obligations that span land, air, and sea. Fortunately CEO Arnold Donald seems to recognize the scale of the challenge.

Skift Design Awards celebrates the trailblazers transforming the travel industry through human-centered design and experiences. Find out who's leading the pack before we reveal the winners at Skift Global Forum 2019.

A handful of families in the Philippines control 70 percent of the Philippines' tourism industry, owning key travel infrastructure such as airlines, hotels, resorts, shopping malls, and tourist attractions. Is that tight control a formula for future success?

TripAdvisor's new ad campaign is more hip than its usual fare. It also shows where its business is heading, with hotel booking eventually having to share the limelight with tours and dining.

Blockchain isn't as hyped up as it used to be during the bitcoin craze, but companies are still finding its function as a secure ledger useful. If this catches on, it could provide some much-needed transparency to the hotel reconciliation process.

The 2019 Independent Lodging Congress DTLA is around the corner. Join hospitality industry power players like Brad Wilson, Venus Williams, and Chip Conley for two days of passion, intellectual stimulation, idea generation, and impact.

If you can't first measure engagement, then it's hard to improve it. Digital tracking devices are a good investment for planners, and something to add to their toolbox, along with mobile apps and surveys.

The loss of Avianca Brasil won't be huge for the Star Alliance, but for some regional travelers throughout Brazil, its demise will certainly make connections inconvenient.

The low-cost carrier expanding its network to Georgia will be good news for the nation's already-growing tourism industry. But with $11 (€9.99) flights comes great responsibility for a tourism economy.

CEO Gary Morrison has shaken things up since taking over at Hostelworld last year. His new strategy will take time to play out, but as a niche business, it seems sensible to try and do things differently from the big, generalist online travel agencies.

Barcelona is still an incredibly popular city, but hotels need to offer something different and fresh if they are to make their mark on the hospitality landscape.

Serving the emotional needs of clients, a key theme during this year's Virtuoso Travel Week, is another indicator of how the travel advisor's role continues to evolve beyond the booking of travel. Tech tools are a help in determining emotional needs, but not as much as human interaction.

Jen Rubio didn't just co-create a luggage brand — she created an online community by understanding the way travel is an aspirational good in the age of social media. Plenty of companies could learn a thing or two.

Whether it's payments or overtourism, Booking Holdings CEO Glenn Fogel has a lot to say about — and a lot of influence over — the future of travel. His views, you'll see, aren't always politically correct.

When it comes to serving travelers with disabilities, hospitality is taking small steps in the right direction, but disruption is scarce. Hotels could even take a cue from airports on this — and leverage a huge market that's there for the taking.

People think airlines don't listen to customers. But they do, especially when revenue is at stake. American's most lucrative customers fly in first class, and when they're not happy, it's a problem. We're not surprised American is changing course on its short-haul first class product.

With millennials pushing 40 years old and Gen Z entering the workforce, each of these generational cohorts will only grow in importance to the travel industry. The latest Skift Research report shows how they differ from each other as well as from their peers globally.

Sabre had tried the unorthodox legal tactic of pursuing its $360 million acquisition of Farelogix, an airline tech vendor, without waiting for approval from U.S. antitrust watchdogs. But it apparently didn't count on federal attorneys claiming they have text messages between Sabre executives acknowledging the anti-competitive nature of the deal.