Scientific research has proved the connection between inspirational environments and forward-thinking ideas. No wonder visionary meeting planners have embraced Monterey County, where a history of innovation and scenic landscapes collide.

The future isn't here yet, but at least big travel management companies like CWT have come to realize the importance of improving the experience of actual travelers instead of focusing on travel managers alone.

The combined Certify and Chrome River still pales in scope when compared to global behemoth SAP Concur. The approach of offering a variety of different services instead of a single platform, though, has potential in a fragmented global market for expense software services.

Conference-goers feel overwhelmed by making choices about which sessions to attend and who to network with. Digital tools featuring personalization can help smooth over these pain points.

It is not rare for an airline's operation to suffer when a major work group is unhappy with contract negotiations. Pilots and maintenance technicians have considerable authority to defer an issue, or to demand it be fixed right away.

Being bigger, Marriott is discovering, may not always be better in the short term. But if the company can weather a massive cyberattack and some debilitating labor strikes, the future shouldn't be nearly as challenging, executives hope.

Today you can view the complete program with all session topics for Skift Forum Europe: Defining the Future of Responsible Travel. Register today to join in the conversations!

U.S. Representative Alexandria Ocasio-Cortez and her Green New Deal have stirred up debate about the path toward a sustainable travel future. She's right on time — and hopefully not too late.

Hotels are hiring companies to clamp down on online travel sites displaying cheap rates against their wishes. One of those startups, Fornova, has just bought smaller rival HotelsBI to broaden its rate-detection service. The deal is partly justified by the increasing tech spending on a cat-and-mouse game between hoteliers and providers of rogue rates.

Tony Fernandes' vision for AirAsia's digital platforms is taking shape. He wants his airline to be your true travel companion. Watch out, online travel agencies.