With devastating hurricanes, wildfires, and earthquakes hitting North America in recent weeks, it's time to take a look at the
effect of weather and natural disasters on corporate travel.
We found that extreme weather is taking a serious toll on travelers and travel companies. If trends continue, the effect of these disruptions will only get worse in coming years — and travel managers need to be preparing for that possibility.
On the technology side this week, we spoke to Paul English, the founder of travel service app Lola, about
the company's pivot to business travel. Business travelers want the convenience of chat communication combined with concierge service, he says. It'll be interesting if artificial intelligence-based chat services catch on among business travelers.
Finally, we
delved into a new report from the Global Business Travel Association showing that travelers hate wasting time in transit and layovers (as if you didn't already know this). The question remains: If business travelers hate long trips, why are they taking so many and what can be done to improve their experience?