September 15, 2021 View in browser
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Google’s Ticketing for Attractions Off to Rough Start

Google's attractions ticket beta has been among its least elegant in travel to date. This has angered many tour operators because it couldn't have come at a more inopportune time.

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Skift Global Forum Speaker highlights
Flash Sale: 25% Off Skift Global Forum Tickets

Skift Global Forum is happening next week on September 21-23, live from New York City's iconic TWA Hotel. We'll be asking our speakers the hard-hitting questions on strategy, marketing, and trends – and attendees will have the opportunity to meet them firsthand in-person, or interact with speakers virtually. Use code 25OFF to save 25% off tickets when you register today.

Skift Global Forum Preview: Incoming Southwest CEO Robert Jordan on Pulling Off New Service to 18 Airports in 18 Months

Incoming Southwest Airlines CEO Robert Jordan sees the pandemic's road to recovery in four stages: Survive, stabilize, repair, and prosper. Right now, he says his airline is still in the stabilize phase.

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Marriott's Post-Pandemic Growth Story Is Outside the U.S.

A cooled-off construction market for hotels in the U.S. gives owners an opportunity to charge even higher rates during the recovery thanks to less supply in the market. But Marriott needs to show shareholders signs of growth. Hello, Asia and Europe.

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Travel Investor Certares Places $354 Million Bet on Aviation Service Firm Avia Solutions Group

No niche purchase this time round, but a more rounded investment in a wide-ranging aerospace business group. Find out more when Certares founder Greg O'Hara speaks at Skift Global Forum in New York next week.

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New Research: How Hotels Can Drive Loyalty Through a Holistic Ancillary Experience
Sponsored by iSeatz

ISeatz's new 'State of Loyalty: 2021 Hotel Ancillary Report' provides a key resource for hotels as they reposition their ancillary offerings within the competitive post-pandemic leisure travel landscape.

These 4 Airlines Made More From Upsells Than Ticket Sales in 2020

In an industry record, four budget airlines generated more revenue from ancillaries than they did from ticket sales in 2020. More importantly, ancillary revenue grew across all of the largest airlines last year despite the crisis.

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9 Key Stats That Define the Event Industry Right Now

With in-person events taking place right now across the United States and Europe, it's important to monitor the current opportunities and challenges facing event professionals. These nine stats are based on fresh data from our own survey and represent the most up-to-date industry data right now.  

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SiteMinder Gets Backing From Financial Giant Fidelity Ahead of Hotel Software IPO

SiteMinder minimized the pandemic's hit to revenue by selling new tools to help hotels with payments and digital marketing. No wonder Fidelity International wanted to invest ahead of the startup's likely initial public offering in 2022.

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Hopper Partners With Spirit Airlines to Help It Sell More Extras

A significant ancillary play from the Canadian online travel agency, but not quite the leap forward for so-called new distribution capability in the U.S. many would want to see, given Spirit's reach and target flyers.

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AW Daily
Boeing Offers Rosy Forecast of $9 Trillion for Aerospace Market Over 20 Years

After a brief pandemic slowdown, Boeing expects demand for aircraft to pick up with a new $9 trillion 20-year forecast. But the planemaker makes little mention of some big gaps in its commercial lineup that could see it miss out on big chunks of that forecast.

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Lufthansa and Travelport Reach Ceasefire in Distribution Battle

Lufthansa appears to be playing well what could've been a weak hand in its negotiations with distribution middlemen. But this deal also may help tech player Travelport level the playing field with some of its rivals.

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Popular Now
Europe’s Hotels Will Wait Until at Least 2025 for Full Return of International Business Guests

Be wary of everybody's favorite word at the moment: pent-up demand. Your typical leisure traveler can book a trip and pack their bag in minutes, but companies will keep employees on a tight leash for years to come.

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Retirement of Best Western’s Longtime Chief David Kong Sets Stage for Competitive CEO Search

David Kong took Best Western into a new era of multiple brands across a variety of price points. The next CEO has to take the reins and throttle the company out of an uncertain pandemic recovery.

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What Travel CEOs Are Predicting About the Permanent Return of Business Travel

It's hard to get a true sense of what future business travel demand will look like until international borders reopen and people can return to the office. But it is time to temper the optimism on any significant recovery happening by the end of the year. CEOs seem to finally get this.

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