After Indonesia, Vietnam turns out to be the next big playground in Southeast Asia for Oyo, which is targeting 20,000 rooms in the country by the end of 2020. But the more Oyo rooms multiply like rabbits, the more people want to know about the real returns on investment.

Travel agencies can benefit substantially from the level of personalization that NDC offers, but they have to develop new technological capabilities to realize those benefits.

In the age of overtourism, a top tourist attraction admitting they have a carrying capacity is a quietly radical act. For the Van Gogh Museum in Amsterdam, it's one that has paid off.

Luxury travelers often deconstruct what goes into the makings of great hospitality. It's also necessary, however, to ask what is required of guests so that they hold up their end of the bargain. It's a two-way street, and all too often we ignore one side of the equation.

It doesn't seem like a good idea to build a business, let alone make your home, in a surveillance experiment controlled by Alphabet. As data security and privacy become more important, the vision for the modern smart city will have to shift.

We've confirmed top speakers to take the stage, and our program is taking shape. Save on your tickets for the latest edition of Skift Global Forum before it is too late.

For travel advisors looking for alternatives to overcrowded traditional destinations, Australia's unique aboriginal experiences could fit right in. The country's indigenous culture is now being strongly promoted through the efforts of Tourism Australia, state tourism promoters, and savvy local operators.

Given the constant drip of bad news coming out of Fastjet since it launched in 2012, it's amazing that the airline is still flying.

The latest edition of the Skift Airline Weekly Lounge contains an exclusive interview with Aireen Omar, AirAsia's deputy CEO.

There was no backtracking from AirAsia in its plan to branch out into selling other airlines on its platform, financial services, and more experiences.

Asked at Skift Forum Asia in Singapore in May 2019 if becoming the Amazon of travel is overly ambitious, Omar said it's "ambitious, but I think it's very doable."

It's pretty clear there's a lot of consolidation going on in the travel management space, and there are no signs of that changing. With BCD's most recent investment, the company is in a good position to start planning future acquisitions in the Asia-Pacific region.

Clearly small details can have a pretty big impact on the social and environmental effects of a business event. While many of these details aren't under planners' control, others might be as simple as adding an extra few tables.

Booking Holdings faced opposition from hotels over its new resort fee commission policy, although the brands that dropped out of Booking.com would not have delivered a material financial hit. This major reversal coincides with a leadership change atop Booking.com and represents a victory for hotels and their controversial fees.

Insiders sometimes privately ask if Ben Smith will be a short-timer at Air France-KLM. He is trying to bring big change to a company plagued by inertia. But change is happening. Let's see if Smith will have traction.

Tourism Authority of Thailand executives are keen to spread the tourism wealth to its emerging destinations. Encouraging tour operators to offer programs beyond the popular destinations is a noble goal, but are the tour operators listening?