Note From the Editor
Score one for the complainers this week: After American Airlines got an earful (or several) about plans to shrink seat pitch, the carrier changed course. We won't get used to this kind of response from airlines, but it's refreshing when one takes notice of something that travelers really hate.
Hotel CEOs, who have historically brushed off the threat of Airbnb, are talking more — to Skift, of course — about their views on the homesharing competitor. Not surprisingly, the consensus seems to be that alternative accommodations should play by the same rules as traditional hotels. Will a more vocal stance, backed by an industry group, lead to change?