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Starwood Preferred Guest elite members thought that not getting full stay credits would be the absolute worst of this mega-merger.

Several years ago, the hotel industry fought U.S. federal watchdog efforts to fine chains for negligent data protection practices, arguing that hotels had things under control. Hmm. A rash of hotel security incidents since then undercuts the claims of hotels, which need to take a more bank-like approach to data protection.

While many destinations are upping their sustainability game, a few are actually actively promoting it as a way to attract higher-end visitors. Monaco and Slovenia are trying to prove that selling green will positively color tourism perceptions … and revenue.

We're launching a new platform that examines the evolving role of cities as collision spaces for knowledge, creativity, and new ideas, and what that means for meetings and destinations.

Even in 2018, many travel companies still hesitate to engage people of color through marketing. Those companies, which are leaving money on the table, could take a cue from Visit Philadelphia's long-running video series featuring a member of The Roots.

Boutique American and European hotel brands aim to expand in Asia, but will soon realize it's more difficult than they imagined, and it's only going to get harder. Here's why, and how they can make a go of it.

This convenient exclusion strategy has been used on people of color for ages. This is going to shut many women out of business trips and events that could propel their careers forward.