I spend an embarrassing amount of time thinking about the french fry delivery problem, which McDonald's claims it has solved, but really it has not. As evidenced by packaging innovation from other places (the boxes at New York's Martina, for example, that vent for steam but still keep the pizza hot), delivery of food that was initially developed to eat immediately is a real challenge.

Speaking of innovation, it's important to pause and think about the human impact of technological business decisions. Today's featured Megatrend thinks through the pitfalls of cashless restaurants and digital ordering, and the divide those features create when not everyone can participate.