Despite China becoming the world's largest business travel market in recent years, it doesn't seem to have as large a profile in corporate travel as other sectors.
This week, we examined how Western companies have partnered over the last two decades to enter the surging Chinese travel management market and the trendlines that have defined the sector in Asia-Pacific.
I also analyzed the latest research from IATA showing what flyers really want. When things go bad, they want instant updates on disruptions and seamless ways to get rebooked. They also tend to book their flights and hotels at one time, showing the promise of packages and personalized content in corporate travel.
There's also an interesting missive on Expedia's bet on voice bookings through Google Assistant that contains lessons on how traveler habits are shifting across the world. The opportunity is probably bigger in business travel than for vacationers who only book a trip or two each year.
If you have any feedback about the newsletter or news tips, feel free to reach out via email at as@skift.com or tweet me @sheivach.
